The registered trademark “London Lover” sells fashion and related items on its website www.london-lover.com.
Any person who places an order on the site www.london-lover.com acknowledges having read, understood and accepted without reservation the present general conditions of sale.
The present General Conditions are subject to French law and to the French standards in force.
The present general conditions can be modified at any time and without notice, the applicable conditions being those in force at the date of the order by the Customer.
We guarantee you new products. The availability of products is indicated on the product sheet. The products are created and printed in France. All our products are made of organic cotton. The products comply with the legal and regulatory provisions in force.
The descriptions and photographs of the products sold on the London Lover website are as accurate and true to life as possible; however, the colors, dimensions, textures and other characteristics of the products may be altered by the screens or Internet browsers used to view them; the customer thus acknowledges that the photographs, descriptions or graphics accompanying and illustrating the products offered for sale on the London Lover website are indicative and non-contractual and shall not engage the responsibility of the seller in the event of an error, omission or modification
The prices indicated on the london-lover.com site are in euros, including all taxes and excluding delivery costs. They take into account the VAT.
London Lover reserves the right to modify the prices of the items at any time, the items being invoiced on the basis of the prices in force at the time of the validation of each order.
The price is payable in cash, in full on the day the order is placed by the Customer, by secure payment, according to the following terms and conditions:
by credit cards: Visa, MasterCard, American Express, other credit cards
The client is required to inform :
The number of the bank card
Expiration date (month/year)
The name of the cardholder.
The cryptogram (the last 3 digits on the back of the card)
The transactions carried out on the Site are entrusted to a secure online payment platform [Stripe] /or the website uses a module that ensures the encryption of the Customer’s credit card details using the [TSL] protocol.
The items for sale on this site are available all over the world. The delivery costs will be calculated at the time of validating your order.
The shipping of the products is free for metropolitan France from 80€ of purchase (including in Corsica)
The delivery is done by colissimo or Mondial Relay
The delivery time indicated on www.london-lover.com is given only as an indication and is not guaranteed.
Consequently, any reasonable delay in the delivery of the products will not give rise to :
the awarding of damages;
cancellation of the order.
London Lover will not be held responsible for any problem during transport (torn envelope, open package) or if a person other than the person for whom the package is intended is brought to open it.
RIGHT OF WITHDRAWAL
Under Article L121-20 of the Consumer Code, the Customer has a period of 14 calendar days from receipt of the article(s) to exercise his right of withdrawal, without having to justify his reasons or pay any penalty.
However, in the case of personalized orders, the right of withdrawal does not apply in accordance with Art. L 221-28 of the Consumer Code.
In accordance with Article L. 121-20 of the French Consumer Code as amended by the reform of March 17, 2014, the Participant has a period of 14 (fourteen) clear days from the day of receipt of the ordered products, to exercise its legal right of withdrawal.
When the 14-day period expires on a Saturday, Sunday, holiday or non-working day, it is extended to the next business day. It is specified that in the event of order relating to several products, the time of exercise of the right of retractation runs beside the reception of the last ordered product.
The Participant who wishes to exercise his right of withdrawal must inform the Distributor of his desire to withdraw by sending him an e-mail, before the expiry of the aforementioned period of 14 days, any statement, free of ambiguity, expressing his desire to withdraw In accordance with Article L. 121-21-3.- of the French Consumer Code as amended by the reform of March 17, 2014, The Customer returns or restitutes to the Seller, indicating a tracking number or colissimo, without undue delay and, at the latest, within fourteen days of the communication of his decision to withdraw the Items within the above-mentioned period, in their original packaging, complete, new.
Costs associated with the return of items are the responsibility of the Participant. The Distributor shall refund the products, excluding delivery charges, upon receipt of the returned products.
Within fourteen (14) days of receipt of the order, the Customer may ask London Lover to exchange the product(s), only if the size ordered does not fit.
The returned product(s) must be in new condition, not have been worn or used or have been subject to any kind of use. Otherwise the package will be returned.
The customer organizes the return at his convenience, at his expense and risk. The shipping costs related to the initial shipment, return or exchange of products remain the responsibility of the customer unless the product received is not in conformity or has a manufacturing defect. Possible customs fees related to the return of a product from a foreign country are also charged to the customer. However, the return costs and risks are the responsibility of the customer. It is therefore recommended that the customer keep proof of this return, which implies that the products are returned with tracking, or by any other means giving a certain date.
The return or exchange is at the Customer’s risk. The product(s) must be returned in its original packaging, in its original condition, new, unworn, unwashed, with the return form, to the following address
52 rue Lemercier
75017 Paris – France
The returned product(s) will be exchanged while stocks last within a maximum of fifteen (15) days of receipt by London Lover.
OWNERSHIP OF INTELLECTUAL DATA
London Lover is a registered trademark at the INPI under the number 20 4 679 913 and thus protected since September 7, 2020.
The Customer acknowledges that London Lover’s products and distinctive signs (image, photographs, graphics, logos) are the exclusive property of London Lover.
Any total or partial reproduction of this content is strictly forbidden and is likely to constitute an infringement of copyright.
When creating a customer account on the Site, the User will be able to choose whether he/she wishes to receive offers from the Distributor and its partners.